55F, Shanghai Tower, No. 501 Yincheng Middle Road, Pudong New District, Shanghai 200120, China
English
Customer Support & Sales
+86-021-61096399
Opening Times
24/7 Support
E-mail
export@raylly.com
Warranty Policy
Your investment is protected with Raylly's reliable warranty program and expert after-sales service. We provide timely support, practical solutions, and long-term assistance to maximize equipment uptime and productivity.
Warranty Coverage
All exported machinery is covered by a warranty of 12 months or 2,000 operating hours, whichever comes first. Defective parts caused by manufacturing or workmanship issues will be repaired or replaced during the warranty period.​
Liability Assessment
All warranty claims are subject to technical evaluation. Damage resulting from misuse, accidents, improper maintenance, transportation, storage, or unauthorized modifications is not covered under warranty.​
Warranty Exclusions
The warranty does not cover normal wear and consumable items, including filters, belts, bulbs, fuses, wiring, glass, rubber parts, plastic components, lubricants, and routine maintenance parts.